返金ポリシー
当社の返品・交換ポリシーは、最高レベルのカスタマーサービスを提供することと、持続可能なビジネスモデルを維持することのバランスを保つことを意図して作成されました。
If you're not 100% satisfied with your purchase, please return any unused items within 45 days of purchase in original condition for a full refund less any incurred shipping charges on your original order and a $7.50 flat-rate return shipping charge (U.S. orders only). All returns must be in new and unused condition and include original hang tags and packaging. International return rates vary by country and are calculated on the international return link below.
返品には、検品、再入荷、返金および/またはクレジットの処理に、倉庫に到着してから10~12営業日かかります。返金が完了しましたら、元のお支払い方法に確認メールをお送りします。
営業日には土曜日、日曜日、祝祭日は含まれません。
クレジット/交換
Once processed, returns setup for store credit will be emailed a credit for the value of the item(s) received that can be used at missionworkshop.com. Exchanges will be shipped out once processed.
The $7.50 processing fee does not apply to exchanges or returns for store credit.
Items purchased anywhere except missionworkshop.com must be returned to the original place of purchase.
また、原型をとどめていない改造、加工、変更が施された商品は、返品・交換・保証の対象外となります。
ファイナルセール商品は、特に記載のない限り、返品、交換、返金の対象とはなりません。
EU Right of Withdrawal
Customers in EU and EFTA member states have the right to withdraw from eligible online purchases within 14 days of delivery and receive a full refund — including original shipping costs — without needing to provide a reason. To initiate a withdrawal request, click here.
連絡先
Our policy continues to evolve and we welcome feedback. If you have any questions or comments, please reach out to us at support@missionworkshop.com and we will get back to you as quickly as possible.
For domestic orders: Start a Domestic Return
For international orders: Start an International Return
